The offer and the sale of the products on the website BOLOGNAMI.COM are regulated according to these terms of sale. The products purchased on BOLOGNAMI.COM are directly sold by the Azienda Agricola Orietta Bucci owner of the website and enrolled in the REA (an Italian company register) of Perugia with the following number PG – 239743, VAT number 02763960545, with head office in G. Galeotti street, nr. 67, 06061 Castiglione del Lago (PG) Italy. If you may need any further information, do not hesitate to send us a request at the following e-mail shop@bolognami.com or you can call us at the number 0039 351 7576807 from Monday to Saturday from 9:30 am until 6:30 p.m. on working days.
Definition
The Azienda Agricola Orietta Bucci offers on sale on BOLOGNAMI.COM its products and carries out its e-commerce activity exclusively towards end users who have reached the age of 18. In any case, BOLOGNAMI.COM Azienda Agricola Bucci Orietta does not sell alcohol to anyone under the age of 18. By sending the orders, the consumer guarantees that the ordering subject and, if different, the recipient of the goods are both over 18 years of age. These terms of sale are exclusively applicable to the offer, the submission and the approval of the purchase orders of the products on BOLOGNAMI.COM among the users of BOLOGNAMI.COM and the Azienda Agricola Orietta Bucci. The terms of sale are not applicable to the supply of services or the sale of products by subjects different from the Azienda Agricola Orietta Bucci, which are present on BOLOGNANI.COM through links, banners or hypertextual links. We suggest you to check the terms of sale of these subjects, before placing any possible order. The basic products features are displayed on BOLOGNAMI.COM inside every product info sheet. In the order form you will find a summary of the terms of sale, the information about basic features of every product ordered and the corresponding price (including all taxes and duties of the Country of shipment, excluding any customs taxes of the Country of arrival). The contract is concluded when the Azienda Agricola Orietta Bucci will receive via telematics the order form, after checking the correctness of the information you provided on your own responsibility. Before proceeding with the products purchase, through the transmission of the order form, we kindly request to read carefully the terms of sale, that you may print or save a copy for your personal use. You will be able to access your order form in any moment referring to your Account and Order History. Before proceeding with the transmission of the order form, you will be able to identify and correct any possible error in the data entry. The language available for concluding the contract with the Orietta Bucci farm is Italian. When the contract is concluded, the Azienda Agricola Orietta Bucci will take charge of your purchase order. The Azienda Agricola Orietta Bucci may not take charge of your orders, if they do not provide enough solvency guarantees or if incomplete or incorrect or in case of products unavailability. In these cases, we will inform you via e-mail, that the contract is not concluded and that the Azienda Agricola Orietta Bucci was not able to proceed with your order and we will specify the reason. In case the products displayed on BOLOGNAMI.COM will not be available anymore or not on sale at the moment of your last access to the website, that is at the moment of submission of the order form, the Azienda Agricola Orietta Bucci will promptly inform you and in any case within three working days, starting from the following day of the transmission of your order, the possible unavailability of the products purchased. In case of submission of the order form and payment of the price, the Azienda Agricola Orietta Bucci will provide the refund of what you have already paid according to the standard lead time of the type of payment you chose and anyway within seven working days. Submitting the data transmission of the order form, you accept unconditionally and you are committed to respect in the rapports with the Azienda Agricola Orietta Bucci these terms of sale and all the further information displayed on BOLOGNAMI.COM If you do not accept these terms reported within, we suggest you not to submit the order form for the purchase of the products. When the contract is concluded, the Azienda Agricola Orietta Bucci will communicate you via e-mail a receipt of the purchase order including a summary of the information already indicated in the order form (information regarding the basic features of the product and the detailed indication of the price, payment method and delivery cost).
Product Warranty
On BOLOGNAMI.COM we sell exclusively first choice products, handcrafted only with Italian row materials. We constantly check and test these products in order to supervise the suitability and the quality. In the choice of our partners, we prefer only the ones that produce with responsibility protecting the nature. In case of product purchase with variable weight (meat, fish, fruit and vegetables, bread, dairy products, cured meats, etc.), the measures and the weight reported on the website are approximated. The Azienda Agricola Orietta Bucci does its best to avoid moving away from the grammage requested, however may occur light variations, both in excess and in fault. Purchasing on the website BOLOGNAMI.COM means to have always a custom - made product for each need and the pleasure to know what you are buying, from whom and from where and so providing the final consumer a supply chain made by quality, professionalism and know-how of the product thanks to an over two hundred centuries activity in the food farm field. For any information or problem, you can contact our customer care by calling or via WhatsApp at the following number 0039 351 7576807. We will always be at your disposal.
Complaints
Upon delivery of the goods, the Customer, or the person appointed by the latter, will be required to verify that the packaging is intact, undamaged or in any case not altered. Any damage to the packaging and / or the Products must be immediately communicated by the Customer, placing a Written Control Reserve on the Courier's delivery document and specifying the reason for the Reserve (by way of example "Punched packaging", "Tampered packaging") . For any anomalies found on the Products, other than those due to the physiological deterioration of food products or the mere imperfection of the packaging, the Customer can immediately contact the Customer Service of BOLOGNAMI.COM at 0039 351 7576807 or by telephone or by WhatsApp, specifying the defects found and documenting them with photographs.
Payments
The safe and accepted payments are as follow
PayPal: you can use the direct payment through PayPal if you are already their user and you have an account or if you have registered your credit card inside their system. PayPal is acknowledged as the safest online payment system all over the world and your dates will be protected through a cryptographic system completely safe and without any additional charge.
Credit Card: for the payment through Credit Card/Debit Card we use the NEXI form by the Bank Company Intesa San Palo, a system very easy and safe for the online payment and your dates will be protected through a cryptographic system and saved only for the time necessary for the successful completion of the transaction and without any additional charge.
Bank Transfer: for the payment through wire transfer you will find our dates inside the order form (the order will be shipped at the moment of the actual transfer of your wire usually the 24-48 hours following), without any additional charge. Moreover, this information will only be used by the Orietta Bucci farm in order to complete the procedure regarding your purchase or to issue the related refunds in case of possible returns of the products, following your exercise of your annulment right, or in case will be necessary to prevent or to report to the police forces the commitment of frauds on the website BOLOGNAMI.COM
Free Shipping
The shipment and delivery of the products will be conducted through Express Courier, from our warehouse to the place in Italy or Abroad you requested. The shipment is free to Italy, San Marino Republic, Vatican State for orders minimum from 70,00 €, but for orders below this amount it will cost 7,00 €, delivery 24-48 working hours. If you will receive the package in poor condition or rigged, you should not accept it, but you have to write on the note that you refuse the delivery for this reason. If you may have special delivery needs (such as hours or days), you can write a warning through “Add a comment to your order” in the electronic form during its compilation. For the free shipping and the delivery time to the other States where we deliver to, you can visit the following link FREE SHIPPING – WHERE WE DELIVER.
Right of Withdrawal
Pursuant to art. 59 of the Italian and European Consumer Code, and subsequent amendments, the Right of Withdrawal is Excluded in relation to:
a) Goods purchased by a non-consumer customer and / or who requires an invoice
b) Goods that are likely to deteriorate or expire rapidly.
c) Sealed goods which cannot be returned for hygienic reasons or related to health protection and which have been opened after delivery.
With reference to the cases of Exclusion of the Right of Withdrawal listed above, the Customer, in particular, is informed and accepts that among the Products that risk deteriorating or expiring rapidly, all food and beverages products are included, as the characteristics and qualities of these types of Products are subject to alteration also as a result of inappropriate storage. Therefore, for reasons of hygiene and customer protection, the Right of Withdrawal is applicable only for Products purchased on BOLOGNAMI.COM which can be returned to Orietta Bucci Farm, intact with their respective seal intact, to allow them to be put back on the market without danger. for consumer health.
Exercise of the Right of Withdrawal
The Customer may exercise the Right of Withdrawal, in relation to specific non-perishable Products, other than those listed in the previous pagagrafo, provided that these, after delivery, have not been opened or tampered with and their seals altered. In cases where the exercise of the Right of Withdrawal is permitted, the Customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty. To exercise the Right of Withdrawal, the Customer, within 14 (Fourteen) days and no later than, starting from the date of delivery of the product, must fill in all its parts, selecting the appropriate item Right of Withdrawal, the electronic form RETURN which can be found in all the pages of BOLOGNAMI.COM under the Customer Service Menu. Within 24/48 working hours, the Orietta Bucci Agricultural Company will authorize the return or not by sending the relative Instructions by e-mail. Unauthorized returns will not be accepted. Once the authorization has been received, you will have to send at your own expense to the following destination address: Azienda Agricola Orietta Bucci, Via G. Galeotti 41 Pozzuolo, 06061 Castiglione del Lago (PG) Italy, indicating the name of the order holder as sender. In the event that the methods and terms for exercising your Right of Withdrawal are not respected, you will not be entitled to a refund of the sums already paid to Azienda Agricola Orietta Bucci; however, you can get back, at your own expense, the products in the state in which they were returned to Azienda Agricola Orietta Bucci. Otherwise, the Orietta Bucci Agricultural Company will be able to keep the products, in addition to the sums already paid for their purchase. If the Right of Withdrawal is exercised according to the terms described above and the checks are concluded positively, Azienda Agricola Orietta Bucci will send you, on your e-mail, the relative confirmation of acceptance of the returned products. Whatever payment method you use, Azienda Agricola Orietta Bucci will reimburse the sums already collected for the purchase of the products, net of shipping and collection costs, in the same system in which it received them, or for bank transfer. The refund will be made as soon as possible, and in any case within 14 (Fourteen) working days plus the technical system times that run from the date on which the Orietta Bucci Farm has received the returned products. If there is no correspondence between the recipient of the products indicated in the order form and the person who made the payment of the sums due for their purchase, the refund will be made to the person who made the payment. Please pay attention to the above because the indications form an integral and substantial part of these Conditions of Sale and therefore they are deemed to be fully known and accepted by you at the time of placing the order.
Applicable Law and Dispute Solutions
These Terms and Conditions of Sale are for you a simple summary in your language, the contract of sale and use of the services of BOLOGNAMI.COM which is concluded in Italian and is governed by Italian law and you can read it on this page https: // store.bolognami.com/it-it/terms-and-conditions.html. In the event of disputes between the Orietta Bucci Agricultural Company and each end user, arising from the Conditions of Sale, not resolved amicably, in the interest of both, the competent court is that of Perugia, Italy.
Modification and Update
These Terms and Conditions of Sale may be modified from time to time also in consideration of any regulatory changes and will be effective from the date of publication on BOLOGNAMI.COM.